About Avian Haven Richmond Hill
We started Avian Haven because we believe every bird deserves attentive, knowledgeable care. Here is the story behind our mission.
We started Avian Haven because we believe every bird deserves attentive, knowledgeable care. Here is the story behind our mission.
After 10 years of keeping exotic birds in Richmond Hill, our founder saw a need that was not being met. Local bird owners had plenty of options for dog and cat care, but virtually none for their feathered companions. The few services that did exist often lacked the species-specific knowledge required to properly care for parrots, cockatiels, and other companion birds.
Avian Haven Richmond Hill was founded to fill that gap. We set out to create a bird sitting and boarding service built on genuine expertise, meticulous attention to detail, and a deep respect for the intelligence and sensitivity of companion birds. From day one, our goal has been simple: provide the level of care we would want for our own birds.
Today, we serve bird owners across Richmond Hill, from the established neighbourhoods near Richmond Green to the growing communities around Oak Ridges and Bayview Hill. Every client receives the same standard of transparency and professionalism that has been our foundation since the beginning.
We earn your trust through honest communication, reliable follow-through, and consistent care that matches our promises. Your confidence in us is our highest priority.
From dietary specifics to sleeping preferences, we track and honour every detail of your bird's care plan. Nothing is too small to matter.
We approach bird care with the same rigour and accountability you would expect from any premium professional service. Structured processes, clear communication, and no shortcuts.
We care for your bird the way we care for our own. Every interaction is grounded in patience, kindness, and a deep respect for the well-being of every feathered guest.
Every bird that enters our care goes through a structured onboarding process. We begin with a detailed consultation to learn about your bird's diet, routine, medical history, and behavioural quirks. This information forms the basis of a personalized care plan that our team follows precisely throughout the stay.
We believe that great bird care is built on consistency and observation. Our team monitors each bird's eating habits, activity levels, and overall demeanour daily, noting any changes and adjusting the care plan as needed. You will receive regular updates so you always know your bird is thriving.
Our team combines years of hands-on avian experience with a genuine passion for bird welfare.
Every member of our care team has extensive experience with companion birds — from budgies to macaws. We invest in ongoing avian care education and personally oversee every care plan and intake consultation.
Our team specializes in working with all parrot species, including large parrots and nervous birds. We use patience and positive reinforcement to build trust, putting even the most anxious feathered guests at ease.
We manage booking logistics, daily update delivery, and ongoing client communication with care. Every client receives prompt responses, clear information, and a smooth experience from initial inquiry through to pickup.
Our team's expertise is built on years of hands-on experience and ongoing avian care education.
Our team is trained in bird-specific first aid and emergency response, including recognizing signs of illness, injury stabilization, and safe transport to veterinary care.
Our founder has over a decade of experience keeping and caring for exotic birds, from small finches to large macaws, providing deep species-specific knowledge.
We stay current with avian care best practices through continuing education, veterinary consultations, and active involvement in the bird care community.
We maintain a direct relationship with a qualified avian veterinarian for consultations and emergency referrals, ensuring your bird has access to professional medical care when needed.