Get in Touch
Ready to book a stay or have a question about our services? We would love to hear from you.
Ready to book a stay or have a question about our services? We would love to hear from you.
Provide the details below and a member of our Richmond Hill team will respond with availability and a personalized care plan.
Monday – Saturday: 8:00 AM – 6:00 PM
Sunday: By appointment only
Drop-off and pickup by appointment. Birds under our care receive 24-hour monitoring.
Read our New Client Guide to learn what to bring, what to expect during your consultation, and how the booking process works from start to finish.
If your bird is showing signs of illness or distress, check our Emergency Bird Care Guide for warning signs, first aid steps, and avian vet resources in the Richmond Hill area.
Looking for a bird-specialized veterinarian? Browse our Avian Vet Directory for clinics serving Richmond Hill, Markham, Thornhill, and the greater York Region — including 24/7 emergency options.
We recommend booking at least one week in advance for overnight and extended stays. Daily sitting can often be arranged with shorter notice depending on availability.
We proudly serve bird owners across Richmond Hill and surrounding areas including Oak Ridges, Bayview Hill, Elgin Mills, Jefferson, and Langstaff. We also welcome clients from Thornhill, Markham, Aurora, Vaughan, and beyond. View all areas we serve.
We typically respond to all inquiries within 24 hours during business days. For urgent requests, please mention it in your message and we will prioritize your inquiry.
To help us create the best care plan for your bird, have the following details ready when you reach out.
What your bird eats (pellets, seeds, fresh foods), how often, and any foods to avoid.
Sleep schedule, light preferences, out-of-cage time habits, and any evening settling routine.
Current medications, known health conditions, avian vet contact, and any recent health changes.
Temperament around strangers, favourite toys, comfort items, and any behavioural notes.
Not sure what details to include? No problem — we walk through everything during the consultation. See our FAQ for more answers.