Welcome Back
Already boarded with us? Returning clients enjoy streamlined rebooking, priority scheduling, and loyalty pricing. We already know your bird — let us take care of the rest.
Already boarded with us? Returning clients enjoy streamlined rebooking, priority scheduling, and loyalty pricing. We already know your bird — let us take care of the rest.
No second consultation needed. We have your bird's care profile on file, so rebooking is fast and simple.
Reach out via our contact form, email, or phone with your preferred drop-off and pickup dates. We will confirm availability — returning clients get priority scheduling.
Let us know if anything has changed since the last stay — new diet, medication updates, behavioural changes, or updated emergency contacts. We will update your bird's care profile accordingly.
Bring your bird at the scheduled time. Since we already know your bird's personality and routine, drop-off is quick — typically under 10 minutes. No lengthy intake forms or orientation needed.
Just like the first stay, you receive daily photos and updates on your bird's health, mood, and activities. Same great care, same peace of mind.
We value your trust and continued loyalty. Here is what returning clients enjoy.
Returning clients are given priority when booking dates are competitive — especially during holidays, long weekends, and peak summer travel season. Book early to guarantee your preferred dates.
Returning clients enjoy preferential rates on extended stays of 7 or more days. The more you board with us, the better the value. Contact us for your personalized returning client rate.
No repeat consultation, no lengthy intake forms. We have your bird's care profile on file — drop-off takes under 10 minutes. Just confirm any updates and go.
We keep detailed notes from every stay — food preferences, sleeping habits, favourite toys, behavioural patterns. Your bird's second stay is even better than the first because we already know what works.
As a returning client, you have direct access to our team for quick questions, last-minute changes, or urgent requests. We know you and your bird — communication is personal, not transactional.
Add grooming services to any return stay with no extra scheduling hassle. Nail clipping, beak trimming, or wing clipping can be handled during the boarding period.
Birds change over time. Letting us know about updates ensures we continue providing the best care tailored to your bird's current needs.
You can share updates when you book, at drop-off, or anytime via email. We will update your bird's care profile before their arrival.
We are always working to improve. After your bird's stay, we would love to hear your feedback — what went well, what we could do better, and any suggestions for future visits. Your input directly shapes how we care for every bird.
You can share feedback through our contact form, or by leaving a review on Google or Facebook.
We recommend booking at least one week in advance for overnight and extended stays. However, returning clients receive priority scheduling, so we can often accommodate shorter notice requests depending on availability. Daily sitting can usually be arranged with 2-3 days notice.
No. Your initial consultation covers everything we need to know about your bird's personality, routine, and care requirements. For return visits, we simply confirm your bird's current health status, any changes to diet or medication, and your preferred dates. Drop-off is quick and straightforward.
Just let us know when you book. We keep detailed care records from every stay, so we only need to know what has changed. Whether it is a new food preference, updated medication, or a change in sleep schedule, we will update your bird's profile before their arrival.
Yes. Returning clients enjoy loyalty pricing on extended stays of 7 or more days. We also offer multi-bird discounts and seasonal promotions throughout the year. Contact us for your personalized returning client rate.
Absolutely. Many of our returning clients book recurring stays — for example, every other Friday, or the first week of each month. We can set up a recurring schedule so your preferred dates are reserved automatically. Just ask when you contact us.
We understand plans change. Returning clients can modify or cancel bookings with at least 48 hours notice at no charge. For changes within 48 hours, contact us directly and we will do our best to accommodate.