What Our Clients Say
Nothing means more to us than the trust our clients place in us. Here is what Richmond Hill bird owners have to say about their experience with Avian Haven.
Nothing means more to us than the trust our clients place in us. Here is what Richmond Hill bird owners have to say about their experience with Avian Haven.
I was nervous leaving my cockatiel Sunny for the first time, but the team at Avian Haven made the entire experience seamless. They followed his routine to the letter and sent me photos every day. Sunny came home happy and relaxed. I will not trust anyone else with his care.
Finding a bird sitter who actually understands African Greys is rare. Avian Haven took the time to learn about Jasper's quirks, his favourite words, and his dietary preferences. The care log they gave me at pickup was incredibly detailed. This is professional-grade bird care.
We boarded our two budgies for 10 days while on vacation and the extended stay service was excellent. The daily photo updates put our minds at ease, and both birds were in perfect health when we picked them up. The pricing for longer stays is very reasonable too.
Mango is a green cheek conure who can be nippy with strangers, so I was worried about boarding. The Avian Haven team handled him with patience and confidence. They never forced interaction and let him warm up on his own terms. By day two he was stepping up for them willingly. Truly impressed.
I have been using Avian Haven for over a year now and the consistency is what stands out most. Every single time, my Amazon parrot comes home healthy, well-fed, and in good spirits. The team genuinely cares about the birds, and that shows in every interaction.
Boarding a macaw is not straightforward given their size and intelligence, but Avian Haven handles it with complete professionalism. They have the space, the knowledge, and the patience to keep a large parrot engaged and comfortable. I cannot recommend them highly enough.
My lovebird Kiwi can be particular about her environment, and the team at Avian Haven respected every detail I shared during the consultation. They maintained her light schedule, her favourite perch setup, and even played the ambient sounds she sleeps to. That level of attention is rare and deeply appreciated.
After a bad experience with a generic pet sitter, I was cautious about trying another service. Avian Haven restored my confidence entirely. They clearly know birds, and their approach is calm, structured, and professional. My cockatoo Snowball had a great stay and I had zero worries.
We needed someone to care for our two finches while we were away for three weeks. Most sitters did not even know how to handle finches, but the Avian Haven team was knowledgeable and confident. Both birds came back healthy and singing. The extended stay discount made it very affordable too.
Your review helps other Richmond Hill bird owners find trusted care for their feathered companions. We would love to hear from you.